FAQ
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What products do you offer at JST Ranch and Timber, LLC?
We offer a variety of tractor implements, including Double Hay Spear/Pallet Forks, Root Brush Grapples, and Standard Root Grapples. We plan to expand our product line in the future.
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How can I place an order?
Orders can be placed directly through our website or via our social media marketplace. For any assistance, feel free to contact us.
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Do you offer delivery services?
Yes, we offer free delivery within a 50-mile radius of our ranch. For locations beyond that, additional shipping fees may apply.
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Are there any warranties on your products?
Yes, all of our products come with a manufacturer's warranty. The specifics of the warranty depend on the product. Please check the product details or contact us for more information.
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What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal. For other payment options, please contact us directly.
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Can I visit your ranch to see the products in person?
Yes, visits are welcome by appointment. Please contact us to schedule a visit.
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How can I contact customer service?
You can contact the owner via email at Jordan@JSTRanchandTimber.com or by phone at 945-766-0901. We are here to assist you with any questions or concerns.
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Do you charge sales tax?
Yes, but we do gladly accept Texas AG exemptions.
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Do you charge transaction fees if paying by electronic means?
NO!
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Can I get a tutorial on how to use my equipment?
Absolutely!
We can happily show you how it functions while attached to my tractor or you can bring your tractor/skid-steer, and we would be happy to ensure your attachment is working as designed before you leave.
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Do you have a privacy policy?
Yes we do!
At JST Ranch & Timber, LLC, we respect your privacy and are committed to protecting the personal information you share with us. When you visit our website or submit information through contact or lead forms, we may collect details such as your name, email, phone number, and preferences to help us provide accurate quotes, respond to inquiries, and improve our services. We do not sell or rent your personal information to third parties. Information may be shared with trusted service providers (like payment processors or delivery partners) solely for business operations and customer support.
By using our website, you consent to our collection and use of your information as outlined in this policy. Our site may use cookies and analytics tools to track usage and enhance your experience. You can adjust your browser settings to disable cookies if desired. We implement reasonable security measures to protect your data, but no system is entirely foolproof. If you have any questions about this policy or want to request access or deletion of your personal data, please contact us directly.